Booking Terms & Conditions
On confirmation of the quote, a 15% deposit for events over $6000.00 ex. GST will be required to secure the booking. Please arrange this deposit at your earliest convenience by direct deposit or credit card and kindly email remittance to firstname.lastname@example.org
Account name: Art of Catering
BSB: 064 000
Account number: 1270 045
FINAL NUMBERS & PAYMENT
Final numbers for your event are required a minimum of 3 days in advance and 7 days for staffed events. At this point, the final invoice will be raised and payment is to be settled within 14 days. If you wish to increase your booking within this period, we will endeavour to cater for the increase in numbers, which will be charged accordingly. However, we do not provide refunds for any drop in attendees at your event.
We can accommodate 30 days credit to accommodate for certain company policies, so please mention any payment terms in advance.
If the booking is cancelled (all refund amounts stated are ex. GST):
Over 6 weeks prior to date: 100% refund minus $350 administration fee
Within 3 weeks prior to date: A full refund minus the 15% deposit
Within 2 weeks:
In the unlikely case of cancellation of your event within 2 weeks of the event start date, to cover the cost of administration and stock holding costs we will refund 50% of the total invoice, plus the cost of any equipment or labour hire bookings with other suppliers (invoices provided).
Over 48 hrs before: 50% refund plus hire costs (if they cannot be cancelled)
Over 24 hrs before: 30% refund plus hire costs (if they cannot be cancelled)
Less than 24 hrs: no refund!
OUTDOOR EVENTS & WEATHER
If your event is particularly dependent on dry weather, we recommend checking the weather forecast and confirming your decision 48hrs prior to the event.
Please note that in the case of unfavourable weather, we do not provide discounts if the event is cut short.